Frequently Asked Questions

Below are the most common questions we get asked during the enquiry stages of a booking. Please feel free to read though our FAQ’s and of course, we are always happy to talk with you directly if you have a question that isn’t answered here.

  • How do we book you?

    Please email us at info@dlentertainments.co.uk and we will be happy to talk you through what you need. Should you decide to make a booking we will discuss with you about your specific needs for your event and subsequently we will send you our contract.

    Can we see you play live before we book you?

    Yes you can. Please visit www.dlentertainments.co.uk for full listings of all our public performances.

    How far will you travel?

    We are happy to travel anywhere to play for you. Transport and accommodation costs, where necessary, will be considered when pricing your event.

    Can I book more than one of your services for my event?

    Yes you can. We can provide music for walking down the aisle to music for a drinks reception all the way to your evenings entertainment and everything in-between.

    What other services can you provide?

    DL Entertainments is able to provide additional musical services to further enhance your event.

    • Solo Piano

    • Solo Acoustic Guitar

    • Solo Singer with Backing Tracks

    • Solo Guitar and Vocals

    • Solo Piano and Vocals

    • Jazz Trio or Jazz Quartet

    • String Quartet

    • Acoustic Duo, Trio, Quartet or Band

    • DJ

    • 5,6,7,8,9 and 10 piece bands

    If you are interested in booking one or more of these services please get in touch at info@dlentertainments.co.uk and we will be happy to work with you in putting a package together for your event.

  • When do you arrive?

    We can arrive up to 4 hours before the performance to load in equipment, set up and sound check. If you need us to arrive any earlier there will be an additional charge.

    How long do you need to set up?

    We require 90 minutes for loading in, setting up and sound checking. It’s always best to make sure there is time for this as it allows us to make sure the band is looking and sounding great!

    How much power do you require?

    We require a minimum of 2 standard UK 230v power sockets equipped with 13 amp fuses. For outdoors or events where mains power is unavailable you will need to provide us with a generator that must deliver a minimum of 7kW and two 16amp to 13amp converter sockets.

    My event is being hosted in a marquee, is this a problem?

    Not at all. We frequently perform in marquees and outside; provided that there is an adequate power supply and the performance area is completely water-tight on all sides including the ground. Under no circumstances will we play if there is a chance of water damaging our equipment.

    The area where you would like us to set up and perform in needs to have a hard, flat and level surface, particularly for the drum kit. Marquee carpets are unfortunately not suitable at all for a drum kit to set up on. At the very least, a hardstanding surface for the drums is required. If the rest of the area is dry other band members can set up on the floor. Most marquee hire companies can provide a small raised stage area that is suitable for bands.

    How much space do you need?

    4 x 5m is a great size for our 4, 5 and 6 piece bands. The larger 7, 8, 9 and 10 piece bands do require more space for us to comfortably perform for you. We have fit into some tight spaces in the past, so please feel free to discuss this with us if you have any concerns about the space you have.

    Do you have insurance?

    Unfortunately accidents can happen and in this case we have public liability insurance. If the venue requires proof of our documentation please contact us and we will be happy to send it to them.

    What happens if a member of the band is taken sick will you cancel?

    In the unlikely event that a member of a band is unable to attend a performance we have a large list of deputy musicians who regularly play with the band that are able to seamlessly cover for any missing members. Any deputies we use have been carefully chosen by us to maintain the quality and standards of DL Entertainments.

  • What equipment do you provide?

    We will provide all the equipment we need for our performance including a full lighting rig and sound system. We do not provide our own power source, which may be required for outdoors or marquee events.

    If your event is of a larger scale (more than 300 people) we will need to hire a sound engineer and a larger P.A system, because of this there will be additional fees.

    Can we use your microphone for announcements/speeches?

    Provided the band has set up in advance you are welcome to use our system for speeches.

    The venue has a sound limiter/is in an area where complaints are common, could this cause a problem?

    In most cases it won’t be a problem however it is best to talk to the venue and to us prior to booking as we may need to make special arrangements. If it helps, we can also speak to the venue for you.

    It is possible for us to play quietly but some venues do have unrealistically low limits set on their sound limiters and this can really impede the performance and sound quality of a band.

    Is Your Equipment P.A.T tested?

    Yes, we have our equipment tested every year. Should your venue need proof of this, please let us know and we can send the relevant documentation to them.

  • How long do you play for?

    The Band will play for 2 x 1 hour sets with a short break in the middle.

    How many songs do you play?

    We find that generally a 1-hour set is around 15 or 16 songs.

    Do you take requests on the night?

    We do not take song requests during our performances. But rest assured we have a very comprehensive list of tried and tested floor fillers.

    Do you play encores?

    We always have extra songs for an encore prepared, just incase we are asked to play a couple more songs. Requests to play extended performances of live music on the day of a booking will be subject to extra fees.

    What happens if our event is running late?

    We understand that wedding and function schedules can overrun. We will do our very best to fit in around you, however should your event run so late that it would mean we are still playing past midnight (unless previously agreed) an additional fee will be charged.

    Can we request a song for our first dance?

    We’d be delighted to play your first dance and would be happy to learn it. Our only two stipulations are that it is a song we feel confident of reproducing to the highest possible standard and that you give us at least 3 months prior notice. In the unlikely event that we cannot learn the song for you we will arrange to have the original played at the special moment. If there were more than one song you would like us to learn then there will be an additional charge of £120 per song.

  • How much do you charge?

    Pricing depends on a few things such as; the band(s) you require, venue size, distance, set up and finish times etc. This is why we price each unique event separately. Please contact us at info@dlentertainments.co.uk for an exact quote. This way we can work towards getting the right package and best deal for your money.

    Do you require a deposit?

    We require a non-refundable deposit. This along with your signed contract will secure your booking. Any monies received will be promptly acknowledged.

    When do we pay in full?

    We require a balancing payment be made in full before 14 days before the confirmed date of the event. Payment methods can be discussed at the booking stage.

    What happens if my event gets cancelled?

    If your event is unfortunately cancelled within 3 months prior to the scheduled date then we reserve the right to charge up to 50% of the quoted price. Should the event be cancelled within 14 days of the scheduled date this could incur a charge of up to 100% of the quoted fee at our discretion.